French Défenseur des Droits Team Up with DiPLab to Issue Historic Ruling for a Non-Discriminatory AI Work
The Défenseur des droits, France’s national rights watchdog, has just made
public their latest decision (Decision No. 2025-086) concerning a major French
platform that offers internet users micro-tasks in exchange for payment. This
landmark ruling follows an in-depth investigation into discriminatory
recruitment practices—based on nationality, bank domiciliation, and place of
residence—brought to light with the support of DiPLab’s research, after the
French data authority CNIL – Commission Nationale de l’Informatique et des
Libertés had already flagged the platform.
DiPLab’s 104-page anonymized report “Discriminations and vulnerabilities in
France’s micro-work platforms” (in French) provided critical evidence and
analysis. Our key scientific contribution was the development of a
“vulnerability index,” a novel statistical measure that reveals how economic
precarity can lead to indirect discrimination among microworkers. This
tool—pioneering in its application to platform-based data work—helped
demonstrate how structural conditions on these platforms can unfairly
disadvantage certain groups.
The Défenseur des Droits’ final recommendations to the platform include
eliminating discriminatory registration criteria, increasing transparency in
worker evaluation and payment systems, limiting intrusive personal data
collection, and auditing algorithmic systems for potential biases.
This decision carries significant implications for DiPLab. Being formally
consulted and cited in such a high-level ruling affirms the scientific value and
societal relevance of our work. It validates our methodological
innovations—particularly the vulnerability Inde—as tools for understanding and
addressing structural inequalities in digital labor. The outcome strengthens
DiPLab’s position as a trusted partner for institutions, NGOs, and regulators
working on platform fairness and algorithmic accountability, while providing a
concrete case study that will inform future research.
For a preview of our continuing work in this area, we invite you to attend our
upcoming presentation at the INSNA Sunbelt Social Network Conference (June
23–29, 2025, Paris). Paola Tubaro, Antonio Casilli, José Luis Molina, and
Antonio Santos-Ortega will present a comparative study on data worker
vulnerability in France and Spain (see link in comment).