Tag - digital labor

Four New DiPLab Publications Now Accessible
It has been a particularly productive semester for DiPLab researchers and affiliates in terms of publishing articles and book chapters. Here are the complete citations (and open access links) of our recent contributions that compare data work in various countries. -------------------------------------------------------------------------------- A Special issue of New Political Economy guest-edited by Uma Rani Amara and Nicolas Pons-Vignon on “Power relations in the digital economy” has been published as Volume 30, issue 3 of the journal. It includes our article on “Where does AI come from?”, a comparison of data work in Venezuela, Madagascar, and France. > Tubaro, Paola, Antonio A. Casilli, Maxime Cornet, Clément Le Ludec, and Juana > Torres Cierpe. 2025. “Where Does AI Come from? A Global Case Study across > Europe, Africa, and Latin America.” New Political Economy 30 (3): 359–72. > doi:10.1080/13563467.2025.2462137. (preprint access here: > https://inria.hal.science/hal-04933816v1) The Journal Globalizations has published a special issue on The Political Economy of Artificial Intelligence in Latin America. It features our article on AI labor in Brazil and Argentina. > Tubaro, Paola, Antonio A. Casilli, Mariana Fernández Massi, Julieta Longo, > Juana Torres Cierpe, and Matheus Viana Braz. 2025. “The Digital Labour of > Artificial Intelligence in Latin America: A Comparison of Argentina, Brazil, > and Venezuela.” Globalizations, February, 1–16. > doi:10.1080/14747731.2025.2465171. (preprint access here: > https://cnrs.hal.science/hal-04935984v1) The Handbook of Digital Labor, edited by Jack Linchuan Qiu, Shinjoung Yeo, and Richard Maxwell, has been released by Wiley Blackwell. This comprehensive work brings together leading voices on the transformations of labor in the digital age. Among its contributions, our chapter on global inequalities and AI, comparing Venezuela, France, Madagascar, and Brazil. > Casilli, Antonio A., Paola Tubaro, Maxime Cornet, Clément Le Ludec, Juana > Torres-Cierpe, et al. 2025. Global Inequalities in the Production of > Artificial Intelligence: A Four-Country Study on Data Work. In: Jack Linchuan > Qiu, Shinjoung Yeo, Richard Maxwell (eds.). The Handbook of Digital Labor, > Wiley Blackwell, pp.219-232, 2025, ISBN10: 9781119981800. (preprint access > here: https://hal.science/hal-04742532v2) The journal New Technology, Work and Employment has made available, as an online first, the new article by Juana Torres-Cierpe and Paola Tubaro about Venezuelan data workers. > Torres-Cierpe, Juana and Paola Tubaro. 2025. Uninvited Protagonists: The > Networked Agency of Venezuelan Platform Data Workers. New Technology, Work and > Employment. https://doi.org/10.1111/ntwe.12340 (preprint access here: > https://hal.science/hal-05041068v1)
Welcoming Francisca Gutiérrez Crocco at Our DiPLab Seminar (Th. 03 July 2025, 3:30 PM CET)
Our DiPLab seminar will welcome on July 03, 2025, at 3:30 PM CET, Professor Francisca Gutiérrez Crocco (Universidad Austral de Chile). The seminar will be held both in person and online, at ISC-PIF, 113 rue Nationale, 75013 Paris, France. To register, click on the button below and fill out the form. The seminar is free to attend and in-person. Register to seminar Patching Algorithmic Management in Digital Delivery Platforms > In this Seminar, I will develop the concept of patching to analyse how digital > platforms maintain algorithmic power in the face of worker disruption. Drawing > on a four-year qualitative study of food delivery services in Chile and > Argentina, I will shift the analytical focus from couriers to support staff—an > often overlooked group tasked with resolving algorithmic failures. I will > describe five key functions that support staff perform to sustain platform > control over couriers: detecting disruptions, prioritising threats, creating > and implementing solutions, and imitating algorithmic outputs. I will argue > that platform control over couriers relies not only on automated decisions but > also on discretionary, often concealed, human interventions. While support > staff play a pivotal role in stabilising systems, they themselves are > subjected to tight algorithmic surveillance and managerial control. These > findings provide a socio-technical account of algorithmic management that > challenges technological determinism, highlighting the labour embedded in > supposedly automated processes. Francisca Gutiérrez Crocco holds a PhD in Sociology from the École des Hautes Études en Sciences Sociales in Paris. She currently works as a professor at the Universidad Austral de Chile and as a researcher at the Millennium Nucleus for the Evolution of Work. She has led several research projects on labour transformations in Latin America, funded by grants from the Chilean Research and Development Agency and other international organisations such as the Internet Society Foundation. She has also worked as a consultant for trade unions, the Chilean government, the ILO and ECLAC, among other organisations. Her work has been published in leading labour journals such as the International Labour Review, Work, Employment and Society and Employee Relations.
Paola Tubaro’s talk at the Night of Ideas in Buenos Aires
On 16-17 May 2025, DiPLab’s Paola Tubaro was invited by the French Institute in Argentina to participate in its landmark event “Night of Ideas.” At world-famous Teatro Colón in Buenos Aires, she spoke in panels that provocatively questioned the “new voluntary servitude” of platform work and asked whether “in AI we trust?” On 20 May, she gave a talk on “The Future of Work and AI” at the prestigious University of Buenos Aires. She presented some results of her research on digital labor and its role in AI production, developed in the framework of the DiPLab research program. No Caption No Caption No Caption No Caption